Virtual Assistance
From appointment scheduling and patient follow-ups to data entry and claim prep, Paramount RCM’s experienced virtual assistants handle the busyworkso your team can focus on delivering exceptional patient care. Whether you need after-hours coverage, overflow support, or full-time staffing, we scale to meet your needs without the overhead of in-house hiring.
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Virtual Assistance That Works While You Rest
Paramount RCM’s Virtual Assistance service offers healthcare practices an affordable, flexible way to eliminate administrative overload. Our HIPAA-compliant team is trained in all major EHRs, PM systems, and patient portals—and available around the clock. We take on repetitive, time-consuming tasks like:
Appointment confirmations & reminders
Patient outreach & follow-ups
Data entry and insurance verification support
Inbox and phone triage
Documentation support
With scalable staffing models and measurable cost savings, we help practices reduce burnout, boost efficiency, and streamline day-to-day operations without compromising on professionalism or compliance.
Key Benefits
Our Virtual Assistance Process
We provide reliable, HIPAA-compliant virtual support with strict quality control, confidentiality, and performance reporting—ensuring your practice runs smoothly and securely.
1
Onboarding & Setup
We assess your workflows and match you with skilled virtual assistants trained in your systems. Our quick onboarding ensures minimal disruption to your operations.
2
Task Delegation
Easily assign tasks through your preferred tools (EMR, CRM, or secure platforms). All work is handled with strict HIPAA compliance and real-time progress tracking.
3
Real-Time Support
Our assistants work during your office hours to complete urgent tasks promptly. This keeps schedules on track and reduces bottlenecks.
4
Quality Monitoring
We monitor performance daily and make adjustments as needed. Regular reports keep you informed on productivity and results.
